BitTitan Triage
Articles
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Requested Messages No Longer Exist Error
Error Some of the requested messages no longer exist. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known...
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Folders Truncated During Google Migration
We migrate data to Google using IMAP. Both IMAP and Google's web interface have a label limit of 40 characters. If your Source folder structure contains more than 40 characters, we will truncate so...
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Unable to return a highest UID
Unable to return a highest UID. This error is caused by a bug in the IMAP implementation used by your email server. Internally, each IMAP message is assigned a unique ID called UID. MigrationWiz ...
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The Exchange Server Version is Invalid or is Unavailable
Error The Exchange Server Version is Invalid or is Unavailable Cause The mailbox credentials are invalid or the credentials specified do not have access to the configured mailbox or you may have ov...
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Folder Exists Error
Error ErrorFolderExists Cause This error indicates that MigrationWiz requests a folder to be created in the Destination mailbox, but the Destination Exchange server assumes the folder already exist...
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Web DAV System Folder 'X' is Missing Error
Error Message Web DAV system folder 'X' is missing: This error indicates that the mailbox is missing essential system folders or references to system folders are missing. Resolution Make sure th...
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Invalid Message Sequence Number Error
Error Invalid message sequence number. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known as DBMail email...
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Discovery services did not return a valid Exchange Web Service URL
Error Discovery services did not return a valid Exchange Web Service URL. Cause The Exchange Web Service (EWS) URL associated with the mailbox could not be located. This may happen for the followi...
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MigrationWiz - Error - The mailbox that was requested doesn't support the specified RequestServerVersion
Error Error - The mailbox that was requested doesn't support the specified RequestServerVersion. Cause This error may occur when migrating from or to environments hosting multiple versions of Exc...
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Exchange message IDs could not be retrieved
Error Exchange message IDs could not be retrieved Description This is an error indicating that message IDs could not be retrieved from Exchange. Resolution Check the event logs on both the Client ...