BitTitan Triage
Articles
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Personal Site is not instantiated = PermissionsUserNotLicensed
Error Message Personal Site is not instantiated = PermissionsUserNotLicensed Resolution This error occurs when the OneDrive collection for a user does not exist and the administrator account used...
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Troubleshoot Connectivity Between the Device Management Agent and MSPComplete
Complete each of the steps outlined below if a computer that has the Device Management Agent (DMA) installed fails to show up on the MSPComplete Device Management Overview page: Step 1: Confirm the...
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MigrationWiz Error: Cannot Retrieve Folder: File Not Found.
Error Message Cannot Retrieve Folder: File Not Found. Resolution If this error occurs when applying permissions, it is because MigrationWiz wasn't able to find the specified folder at the Destinat...
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MigrationWiz Documents Error: Cannot Retrieve File: The object specified does not belong to a list.
Error Message Cannot Retrieve File: The object specified does not belong to a list. Resolution If this error occurs when applying permissions, it is because MigrationWiz wasn't able to find the sp...
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Finding Public Folder Size for Migration
The simplest way to determine the size of your Source Public Folders is to run a PowerShell query to obtain the size-related statistics from your Public Folders. Here is an example script that will...
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Azure: Container=container Blob=mw-folder-user@domain.com-<guid>.metadata
Error Does not exist. Container=container Blob=mw-folder-user@domain.com-<guid>.metadata Resolution This error occurs when migrating to a PST and the mw-folder metadata file is missing in the ...
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Error - The remote server returned an error (429)
OneDrive for Business or SharePoint Online migration error 'The remote server returned an error (429)'. Resolution The following endpoint types use the Client-Side Object Model (CSOM) API which is ...
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Error:"invalid_grant", Description:"Invalid email or User ID", Uri:"" Cause: One or more errors occurred
Error Error:"invalid_grant", Description:"Invalid email or User ID", Uri:"" Cause: One or more errors occurred. Causes This error may occur for the following reasons: No user with the specified em...
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Invalid administrative credentials for Google discovery. Cannot connect to Admin API - Error
Error Invalid administrative credentials for Google discovery. Username: user@domain.com, Domain: domain.com: Cannot connect to Admin API - Users (denied) Failed. Cause This error occurs during the...
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Error - Invalid administrative credentials for Google discovery; Cannot connect to Contact API (denied) Failed
Error Invalid administrative credentials for Google discovery; Cannot connect to Contact API (denied) Failed Cause If this error occurs during the auto-discovery of items for a Google tenant, it is...