BitTitan Triage
Articles
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Invalid user or password
Error Your migration failed Cause Invalid user or password. This error indicates that the specified credentials are invalid. Resolution We recommend the following: Verify credentials by logging...
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The request is too large
Error The request is too large. Cause This error indicates that the item being migrated (or its attachment) is too big, and the Exchange server has rejected it. Resolution Solve this issue by revie...
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Authentication Failure for OneDrive Admin Credentials
Error Message Authentication Failure for OneDrive Admin Credentials. Cause An administrative authentication failure might come from: Bad credentials. No license providing SharePoint access to the ...
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Migrating Mail-Enabled Public Folder Email Addresses
By default, MigrationWiz does not migrate any email addresses assigned to a mail-enabled public folder. This means that the primary or alternate email addresses assigned to a public folder mail-ena...
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The administrator must have a SharePoint Online license to perform the migration
Error Message The administrator must have a SharePoint Online license to perform the migration. You need a SharePoint license because OneDrive is built on top of SharePoint. Resolution In order t...
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Source Public Folder Type and Destination Public Folder Type
For items to be migrated between Source and Destination Public Folders, the types of the folders must be correct. This means that when migrating email, both the Source and Destination must be set u...
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Assigning the Elevated Admin Role 'Organization Management' to a Public Folder Account for Migration
When setting certain fields in Exchange, the user performing a migration needs to be assigned the correct permissions through assigned admin roles. In most cases, the admin role for migration is re...
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BitTitan - Data Security and Privacy Policy
At BitTitan, we take mailbox data security and privacy very seriously. Our product has been used to migrate Fortune 100 companies, American and foreign governments, police departments, banks, stock...
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Why did my migration fail?
If the migration finishes with a status of Failed, it is due to one of the following reasons: A fatal error occurred. The maximum number of failed items had been reached. Migration errors can slo...
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Submitting the migration in 'Retry Mailbox Migration Errors' mode does not make the errors go away.
Error Submitting the migration in 'Retry Mailbox Migration Errors' mode does not make the errors go away. Cause This error may occur when a migrated item no longer exists, or when the date of an er...