BitTitan Triage
Articles
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Folder Contains Excess Whitespace Error
Error Folder Contains Excess Whitespace Cause Certain IMAP systems (imap.googlemail.com, etc.) do not allow folders to contain duplicate whitespace characters.For example, trying to create a fold...
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Destination Mailbox Equal to the Source Mailbox Error
Error Cannot migrate to a Destination mailbox equal to the Source mailbox: The Source mailbox has the same email address as the Destination. Cause The Source mailbox has the same email address as...
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Did not receive any data from host within timeout period
Error Did not receive any data from host within timeout period Cause This error message may occur when migrating a large item (containing large attachments, for instance). The Destination syst...
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Error: Service endpoint not found
Error Error: Service endpoint not found Cause This error indicates that Exchange Online was unable to resolve the specified email address to a location (access URL). Resolution Please review the ...
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Configuring Rackspace as a migration endpoint
In this article, we will explain how to locate your Rackspace information to configure it properly as a Source or Destination server. Rackspace as a Source Server To locate the endpoint for Racksp...
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The license has been restricted to a specific use
Error The license has been restricted to a specific use. Cause The license you have selected has restrictions associated with it. Most likely you are attempting to use a license that was not intend...
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ErrorServerBusy
Error ErrorServerBusy Cause Exchange Web Services reported that a mailbox cannot be accessed because of throttling limits imposed by Exchange. Resolution Check the error to determine if it was re...
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Requested Messages No Longer Exist Error
Error Some of the requested messages no longer exist. Cause This error is caused by a well-known bug in the IMAP implementation used by your email server. This typically affects IMAP servers known...
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Folders Truncated During Google Migration
We migrate data to Google using IMAP. Both IMAP and Google's web interface have a label limit of 40 characters. If your Source folder structure contains more than 40 characters, we will truncate so...
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Unable to return a highest UID
Unable to return a highest UID. This error is caused by a bug in the IMAP implementation used by your email server. Internally, each IMAP message is assigned a unique ID called UID. MigrationWiz ...