BitTitan Triage
Articles
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Locating a Public Folder Path that is Hidden Due to Trailing Spaces
If MigrationWiz fails to locate a Public Folder path that you know exists, the problem may stem from a trailing space in the folder's file path. To discover if this is the case, run the following P...
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Illegal characters in path
Error Illegal characters in the path. Cause This error is due to some characters in the path of the item(s) that may be incompatible with the Destination. Resolution To fix this issue, you must id...
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Error during request execution: Code: 403, Reason: forbidden, Message: Forbidden
Error Error during request execution: Code: 403, Reason: forbidden, Message: Forbidden Cause This error is often a sign of Google Throttling migrations. Resolution When this happens, we recommend a...
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Skip the container exist validation because the token doesn't give us the permission to do it.
Error Skip the container exist validation because the token doesn't give us the permission to do it. Cause This information message is displayed in the UploaderWiz logs when using BitTitan storag...
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For security reasons DTD is prohibited in this XML document
Error Message For security reasons DTD is prohibited in this XML document. To enable DTD processing set the DtdProcessing property on XmlReaderSettings to Parse and pass the settings into XmlRead...
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Web DAV must be used to export content from this mailbox
Error Message Web DAV must be used to export content from this mailbox. Cause This error occurs when MigrationWiz is attempting to access the content of a mailbox using EWS but that mailbox was pre...
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Tables without a clustered index are not supported in this version of SQL Server.
Error Tables without a clustered index are not supported in this version of SQL Server. Cause Some versions of Azure SQL require every table to have a Clustered Index, if you are using this kind of...
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Cannot retrieve folders from "folder"
Error Cannot retrieve folders from "folder". Cause This error occurs because MigrationWiz failed to gather the list of all the folders. By default, MigrationWiz allows one hour for document migrat...
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Splitting Public Folder Migrations When Migrating More Than 1,000 Folders
If migrating more than 1,000 public folders (including sub-folders), it is important to work with BitTitan Support so that the migration can be split up, based on migration points after every 1,000...
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Google Vault Migration Best Practices
This article covers best practices, setup, and troubleshooting for Google Vault Migrations. It is intended for use with the Google Vault to Microsoft 365 Migration Guide. The key to a successful Go...