On the Resources page, you can view the servers and other devices that the Device Management Agent (DMA) Gateway discovered from the customer’s Active Directory.
Sections in this article:
- View customer resources
- View resource details
- Manually add resources
- Edit resource details
- Delete resources
View Customer Resources
The customer’s resources, such as servers and other devices, are displayed and managed on the Resources page.
Complete these steps to view your customer resources:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
These details are displayed for each resource:
Details | Description | |
1 | Name | The name of the resource. |
2 | Type | The resource type. |
3 | Added | The date the resource was added, either by the gateway or manually. |
You can perform these actions on the Resources page:
Action | Description |
Add resource | Click Add Resource to manually add a new resource for the customer. For more information: Read the Manually add resources topic. |
View resource details | Click a resource name to view detailed information for that resource. For more information: Read the View resource details topic. |
Sort | Click Sort to reorder the list by name. |
Search | Use the search field to find services with a specific keyword. |
View Resource Details
Customer’s resources are displayed and managed on the customer’s Resources page.
Complete these steps to view resource details:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click a resource name to view detailed information for that resource.
- The details listed below are displayed for each resource:
Detail | Description |
Device name | The name of the resource. |
Location | The domain location of the resource. |
Operating System | The operating system installed on the resource. |
Associated Gateways | The DMA Gateway captured the resource. |
Associated Feed | The feed alerts for the resource. Click the ellipsis next to alerts to view more alerts or to refresh the displayed alerts. |
Add Resources
You can manually add resources for a customer.
Important
You can also add resources using DMA Gateway. Read the Add Gateways topic for more information.
Complete these steps to add resources:
- Select the appropriate workgroup, and click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click Add resource.
- Enter this information into the add resource form.
Field Description Resource Type Choose a type for the resource. Associated Gateways Choose a gateway to associate the resource to a configured gateway. Resource Name Enter a name for the resource. Resource Location Enter a server name, fully qualified domain name (FQDN), or IP address for the resource. - Click Save.
Edit Resource Details
You can edit resource details on the Resources page.
Complete these steps to edit resource details:
- Select the appropriate workgroup, and click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click the ellipsis next to a resource and select Edit.
- Enter this information into the resource details form.
Field Description Resource Type Choose a type for the resource. Associated Gateways Choose a gateway to associate the resource to a configured gateway. Resource Name Enter a name for the resource. Resource Location Enter a server name, fully qualified domain name (FQDN), or IP address for the resource. - Click Save.
Delete Resources
You can delete resources that no longer need to be tracked.
Complete these steps to delete a resource:
- Select the appropriate workgroup, and click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click the ellipsis next to a resource and select Delete.
- Click Delete the resource when prompted to confirm the action.