On the Resources page, you can view the servers and other devices that the Device Management Agent (DMA) Gateway discovered from the customer’s Active Directory.
Sections in this article:
- View customer resources
- View resource details
- Manually add resources
- Edit resource details
- Delete resources
View customer resources
The customer’s resources, such as servers and other devices, are displayed and managed on the Resources page.
Complete these steps to view your customer resources:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
These details are displayed for each resource:
Details |
Description |
|
1 |
Name |
The name of the resource. |
2 |
Type |
The resource type. |
3 |
Added |
The date the resource was added, either by the gateway or manually. |
You can perform these actions on the Resources page:
Action |
Description |
Add resource |
Click Add Resource to manually add a new resource for the customer. For more information: Read the Manually add resources topic. |
View resource details |
Click a resource name to view detailed information for that resource. For more information: Read the View resource details topic. |
Sort |
Click Sort to reorder the list by name. |
Search |
Use the search field to find services with a specific keyword. |
View resource details
Customer’s resources are displayed and managed on the customer’s Resources page.
Complete these steps to view resource details:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click a resource name to view detailed information for that resource.
- The details listed below are displayed for each resource:
Detail |
Description |
Device name |
The name of the resource. |
Location |
The domain location of the resource. |
Operating System |
The operating system installed on the resource. |
Associated Gateways |
The DMA Gateway that captured the resource. |
Associated Feed |
The feed alerts for the resource. Click the ellipsis next to alerts to view more alerts, or to refresh the alerts that are displayed. |
Add resources
You can manually add resources for a customer.
Note: You can also add resources using DMA Gateway. Read the Add gateways topic for more information.
Complete these steps to add resources:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click Add resource.
- Enter this information into the add resource form.
Field |
Description |
Resource Type |
Choose a type for the resource. |
Associated Gateways |
Choose a gateway to associate the resource to a configured gateway. |
Resource Name |
Enter a name for the resource. |
Resource Location |
Enter a server name, fully qualified domain name (FQDN), or IP address for the resource. |
- Click Save.
Edit resource details
You can edit resource details on the Resources page.
Complete these steps to edit resource details:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click the ellipsis next to a resource and select Edit.
- Enter this information into the resource details form.
Field |
Description |
Resource Type |
Choose a type for the resource. |
Associated Gateways |
Choose a gateway to associate the resource to a configured gateway. |
Resource Name |
Enter a name for the resource. |
Resource Location |
Enter a server name, fully qualified domain name (FQDN), or IP address for the resource. |
- Click Save.
Delete resources
You can delete resources that no longer need to be tracked.
Complete these steps to delete a resource:
- Select the appropriate workgroup, and then click All Customers in the left navigation pane.
- Click the name of a customer for which you want to view computers.
- Click the Resources tab.
- Click the ellipsis next to a resource and select Delete.
- Click Delete the resource when prompted to confirm the action.