View, Add, and Edit Customer Resources

On the Resources page, you can view the servers and other devices that the Device Management Agent (DMA) Gateway discovered from the customer’s Active Directory.

Sections in this article:

• View customer resources
• View resource details
• Manually add resources
• Edit resource details
• Delete resources

View customer resources

The customer’s resources, such as servers and other devices, are displayed and managed on the Resources page.

Complete these steps to view your customer resources:

1. Select the appropriate workgroup, and then click All Customers in the left navigation pane.
2. Click the name of a customer for which you want to view computers.
3. Click the Resources tab.

These details are displayed for each resource:

You can perform these actions on the Resources page:

View resource details

Customer’s resources are displayed and managed on the customer’s Resources page.

Complete these steps to view resource details:

1. Select the appropriate workgroup, and then click All Customers in the left navigation pane.
2. Click the name of a customer for which you want to view computers.
3. Click the Resources tab.
4. Click a resource name to view detailed information for that resource.
5. The details listed below are displayed for each resource:

Add resources

You can manually add resources for a customer.

Note: You can also add resources using DMA Gateway. Read the Add gateways topic for more information.

Complete these steps to add resources:

1. Select the appropriate workgroup, and then click All Customers in the left navigation pane.
2. Click the name of a customer for which you want to view computers.
3. Click the Resources tab.
4. Click Add resource.
5. Enter this information into the add resource form.

6. Click Save.

Edit resource details

You can edit resource details on the Resources page.

Complete these steps to edit resource details:

1. Select the appropriate workgroup, and then click All Customers in the left navigation pane.
2. Click the name of a customer for which you want to view computers.
3. Click the Resources tab.
4. Click the ellipsis next to a resource and select Edit.
5. Enter this information into the resource details form.

6. Click Save.

Delete resources

You can delete resources that no longer need to be tracked.

Complete these steps to delete a resource:

1. Select the appropriate workgroup, and then click All Customers in the left navigation pane.
2. Click the name of a customer for which you want to view computers.
3. Click the Resources tab.
4. Click the ellipsis next to a resource and select Delete.
5. Click Delete the resource when prompted to confirm the action.