Microsoft 365 User Names Error

Error

Microsoft 365 user names should always be specified as email addresses​

Description

This error indicates that the specified Microsoft 365 user name is invalid. Microsoft 365 requires users to log in with an email address, not a user name as in "John Doe" or "domain\johndoe".​

Resolution

Please review the following information and make the necessary corrections to your case.

  • If using administrative credentials for Microsoft 365, check the admin user name specified on your project.
  • If not using administrative credentials for Microsoft 365, check the mailbox owner user name specified on the mailbox.
  • In all cases, make sure the user name works when logging in at https://login.microsoftonline.com.
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