Incorrect password or account name: This error indicates that credentials are invalid, or that a login is not possible from our data center.
Resolution:
Use the IMAP verification tool to check credentials and access from our data center:
- Go to: https://dnswonder.bittitan.com/Tools/ImapTest.aspx
- You will need to enter the following information:
- Server Name
- Server Port
- Login name
- Password
- Click on Test.
Note: This tool works best when using Internet Explorer as the browser.