BitTitan - Data Security and Privacy Policy

At BitTitan, we take mailbox data security and privacy very seriously. Our product has been used to migrate Fortune 100 companies, American and foreign governments, police departments, banks, stock exchanges, telecoms, hospitals, and healthcare organizations – all with very stringent security requirements. Read the BitTitan Security Overview White Paper attached below for a more detailed view of our policies.

We deploy many manual and automated checks and balances throughout to ensure that we are compliant with our own policies.

The following information applies to all migration types and environments available through BitTitan, including Mailbox, Document, Public Folder, Personal Archive, and Collaboration migrations. 

Trusted Brand

Trusted Brand: We perform migrations in over 50 countries.  The most security-conscious organizations have used our product, which spans health care, governments, and some of the largest publicly-traded companies in the world.

Fully Automated

Our migration solution is fully automated. This is more secure than traditional solutions, as there is no human interaction with the servers, software, or migration process. MigrationWiz minimizes handling of credentials and data by IT staff.

Zero Deployment

MigrationWiz operates outside of the firewall and connects to messaging systems the same way any external user would. There is no need to install third-party software inside of your firewall/network.

Data

Data (including subjects, bodies, attachments, documents, conversations, etc.) is not stored on our servers. In some cases, the data may be cached temporarily in order to optimize network throughput. Rest assured that your data, if cached, is wiped immediately once it is done migrating.

Credentials

Credentials are stored using military-grade AES encryption. Once credentials are submitted by either the administrator or end user, the credentials cannot be retrieved or seen. The credentials are immediately purged from the system once you delete the corresponding configuration to which it is associated.

Auto-Purge Policy

We have implemented an automatic purge policy that will delete any configuration that is not used. If no migration has been performed within 180 days (from either your last migration or creation of configuration, whichever is later), we will delete the data from our servers. You can configure this to be a longer or shorter period.

PCI Compliance

Our data center is PCI-compliant, and some of our locations around the world are SAS 70 Type II-compliant.

Data Center Location

You can select the location of the data center from which migrations will be processed. Please be aware that the data center values in the SDK tool differ from the ones shown in MigrationWiz, which shows the new data center values. This does not impact migrations or security in any way.

We offer data center locations in:

  • United States

  • Netherlands 

  • Singapore 

  • Australia

  • Japan

  • Brazil 

  • Canada

  • Ireland 

  • France

  • South Africa

Specify a data center

  1. Sign in to your MigrationWiz account.​
  2. Edit your Project and click on Advanced Options.
  3. Under Performance, select a data center using the Preferred Data Center field.

EU Privacy Shield

We are certified as an EU Privacy Shield organization for the purpose of compliance with EU data protection directives.

EU Model Clauses

We have a company-wide compliance program to meet this rigorous standard, and BitTitan can offer the EU Model Clauses to our European customers.

HIPAA Compliant

BitTitan products are compliant to HIPAA requirements. 

Deleting a BitTitan Account

To have your information removed from our platform permanently, please submit a request to gdpr@bittitan.com and we will be happy to process your request as soon as possible.

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