The handshake failed due to an unexpected packet format

The migration failed checking Source credentials. The handshake failed due to an unexpected packet format.
 

Answer:

This error indicates that MigrationWiz is attempting to log in to an IMAP server using SSL while the server is only supporting non-SSL connection. Usually, this means that port 143 was specified, and the Use a secure connection (SSL) option was enabled.

 

Resolution:

Either
  • Update the project to connect on the IMAP server on its SSL enable port (usually 993).

OR

  • Uncheck Use a secure connection (SSL).

 
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