Cannot get folders from My Drive

Error

Cannot get folders from My Drive

Cause

This error occurs because MigrationWiz failed to gather the list of all the folders from Google Drive within the allocated time. By default, MigrationWiz allows one (1) hour to initialize the migration but if using DocumentBrowsingMode=FullCopy or if there is a very large number of folders, this can take much longer.

Resolution

The best solution is to increase the timeout by using the Advanced Support Option InitializationTimeout. This value is in hours, up to a maximum of 100 hours.  Values above 100 are in milliseconds. For example:​

Hours

• InitializationTimeout=2 will increase the timeout to 2 hours.
• InitializationTimeout=4 will increase the timeout to 4 hours.
• InitializationTimeout=6 will increase the timeout to 6 hours.
• InitializationTimeout=8 will increase the timeout to 8 hours.

Milliseconds

• InitializationTimeout=7200000 will increase the timeout to 2 hours.
• InitializationTimeout=14400000 will increase the timeout to 4 hours.
• InitializationTimeout=21600000 will increase the timeout to 6 hours.
• InitializationTimeout=28800000 will increase the timeout to 8 hours.