Cannot connect to Drive API: Google.Apis.Requests.RequestError Invalid Credentials - Error

Error

Your migration failed checking Source credentials. Cannot connect to Drive API: Google.Apis.Requests.RequestError Invalid Credentials [401] Errors [ Message[Invalid Credentials] Location[Authoriza...

Cause

This error indicates that Google Drive is not accessible. When Google Drive is not accessible to the end users, we cannot retrieve the information from it. 

Resolution

Please review the following information.

  • Ensure the user in question is not suspended in GSuite and that they can access their Google Drive.

  • Check if the Admin address and user email address are correctly entered in MigrationWiz.  If the information is incorrect or there was a typo, please correct it and attempt the migration again.

  • Ensure that you are using the Full Scopes instead of the Read-Only Scopes mentioned in this guide: Enable access to G Suite (IMAP) using OAuth 2.0.

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