MigrationWiz Projects

You can migrate your users and data through MigrationWiz by setting up and using the Projects option. Each project is customized through settings and may contain thousands of users or only a few. Projects can be added, edited, or deleted. Once deleted, they cannot be recovered.

BitTitan's projects are automatically deleted after 180 days unless otherwise specified in Advanced Options as per their strict data protection policy. Any upcoming deletions are communicated through warnings in the web interface and via multiple emails. If you cannot find a project, check your spam to ensure you did not miss warnings of impending deletion.

You may move users and data between projects, or create multiple projects to manage subdomains and user groups, if you wish.

Users in Subdomains

As long as all users are in the same environment, they may all be migrated using the same project. Additionally, as long as the administrator has access to all Active Directory objects, no additional admin accounts are needed.

For organizational purposes, some admins prefer to separate users into multiple projects. However, this is entirely optional. 

Project Set Up

Configure your project by setting up the following fields.

  • Project Type
    ​Pick between a mailbox, public folder, document, archive, enterprise archive, collaboration, or database project. You may not see all migration types in your list, as the list of available project types depends on your access rights.
  • Project Name
    Choose a name to identify the migration project. In case you pick a project name that already exists, the following message will pop up and you will not be able to save your changes.
    Getting Started - Project Information.png

    Non-Unique Project Names

    In past versions, MigrationWiz allowed the creation of multiple projects with the same name. However, in the current version, if you attempt to modify the project with a non-unique name, you must change the project's name to make it unique. Otherwise, you will not be able to save your project or carry out a migration.

  • Source
    This is your Source server.  
  • ​Server Type
    Choose the platform or server you are migrating from.
  • ​​Credentials
    Depending on the server type selected, you will be prompted for the credentials necessary to gain access to the Source.
  • ​​Destination
    This is your Destination server.  Click on the edit icon (the pencil icon) to modify.
  • ​Server Type
    Choose the platform or server you are migrating to.
  • Credentials
    Depending on the server type chosen, you will be prompted for the credentials necessary to gain access to the Destination.

Editing a project

  1. Log in to your account.
  2. Select All Customers on the left navigation bar, then select the customer whose project setting you wish to update.
  3. Click on Projects on the top navigation menu. This provides a list of all projects for this customer.​
  4. Select the project whose setting you wish to update.
  5. In the top navigation bar, click on the Edit Project button, and then select Edit Project from the drop-down list. 

  6. Click on the option that you wish to edit:

    • Source Settings.

    • Destination Settings.

    • Advanced Options.

  7. Make the desired changes, then click on Save Project.


If you edit a project with a non-unique name you must change the project's name to make it unique. Otherwise, you will not be able to save your project or carry out a migration.

Project Types

  • Collaboration: Collaboration projects migrate a Microsoft Teams instance from one Microsoft tenant to another. Collaboration migrations migrate all Teams, Channels, files, and permissions.
  • Document: Document projects are used to migrate document drives from one cloud storage to another. Document migrations will maintain the folder hierarchy from the source to the destination.
  • Hybrid Exchange: Hybrid Exchange projects are used when migrating an On-Premises Microsoft Exchange 2010+ organization to Office 365. Hybrid projects are usually done over longer periods and in batches. Hybrid migrations have a different process than a standard migration and are processed on the Hybrid tab in MigrationWiz. 
  • Mailbox: Mailbox projects are used to migrate the contents of the primary user mailbox from the previous environment to the new environment. Most mailbox migrations can migrate email, calendars, and contacts.
  • For mailbox migrations, administrative credentials to access mailboxes. In most migration scenarios, the admin account must have full access rights to the Source mailboxes. 
  • Personal Archive: Personal Archive projects are used to migrate archive mailboxes or PST files from one environment to another.
  • Public Folder: Public Folder projects are used to migrate part or all of a Public Folder from one server to another. As with document migrations, the folder hierarchy is maintained from the source to the destination.

Moving Items or Users

To move items between projects, use the Move tool that is on the dashboard, rather than importing users into a new project via CSV. This way, the licenses will move too, along with the statistics and the ability to resubmit Delta passes using the licenses previously consumed on each item.

Items and users may not be moved between different types of projects. They may be moved between mailbox projects, for example, but not from a mailbox project to an archive project.

Move items or users by following the next steps:

  1. Click on the checkbox next to the Source Email column to select all of the items, or click on the checkboxes next to the names of the items to select individual items.
  2. Click on the Move​ icon on the dashboard.
  3. Click on the radio button next to the project name, where these items will move to.
  4. Click on the Move Items button. 
  5. There will be a confirmation on the screen for the number of all items that​ have been moved.​​

Cloning Projects

To clone an existing project:

  1. Open MigrationWiz.
  2. Go to your list of projects.
  3. Click on the name of the project you want to clone.
  4. Click on the Edit Project drop-down box, and then​ click on Clone Project.
  5. On the Clone Project page, name the new project, then click on the Clone Project button at the bottom of the page.
  6. Now you have a clone of the original project, with the same endpoints and the same Advanced Option settings.


If you try to clone a project with a non-unique name you must change the project's name to make it unique. Otherwise, you will not be able to clone it.

Extending the Unused Period of a Project

By default, the project and all associated items are deleted after 180 days after the last mailbox has migrated.

To change the auto-delete period of the project:

  1. Sign in to the MigrationWiz account.
  2. Click the Projects​ tab if you do not see the Project dashboard.
  3. Click on the name of the Project in the list. 
  4. Click Edit Project.​
  5. Click Edit Advanced Options.
  6. Under the Maintenance section, change the value for the Number of days after which this project will be auto-deleted if unused.


    Keep in mind that the minimum duration for maintenance days in the Number of days after which this project will be auto-deleted if unused field is 10 days.

  7. Click Save Options.


When your project exceeds the specified maintenance days without being deleted, this indicates there is an active or blocked task within the project. In such scenarios, you will receive an email notification detailing the failure to purge the project due to this blockage.

If you face such a situation, we suggest you reach out to our support team for assistance. They will help you resolve any issues that are preventing the project's automatic deletion.

Managing Projects

If you can no longer find a Project in your account, there are two important questions you should consider:

  • Are you logged in to the right MigrationWiz account?
  • When was the last time you used the Project?

If you are logged in to the wrong account, you will not find the Project you are looking for because they are created on a per-account basis. Otherwise, to protect the security of your data, we also purge Projects if left unused for 180 days (this period is configurable in Advanced Options). We always:

  1. Display a warning in the web interface at least two weeks in advance.
  2. Send email reminders well in advance.

Once purged, Projects cannot be resurrected. 

Once a project has been deleted, the information cannot be recovered.

  1. By default, Projects are deleted if left unused for 180 days.
  2. This 180-day value is configurable on each Project.
  3. We display a warning on the Project dashboard 30 days in advance.
  4. We also send email notifications in advance to your MigrationWiz account.​

The default 180-day purge policy is designed to protect the security of your account, including confidential data stored on your Project.


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