BitTitan Triage
Articles
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The MigrationWiz Assessment Tool
The MigrationWiz Assessment tool is available for migration projects for the following scenarios: Mailbox migration projects with G Suite (IMAP), G Suite (Gmail API), Google Drive, or Google Share...
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View License Billing History and Invoices
The billing history provides a record of all licenses purchased using a credit card. Follow these steps to view license billing history and invoices: Select the workgroup on the top of the left na...
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Error: Cannot connect to <endpoint> (Access denied)
Error This error has two possible messages: Cannot connect to <Google endpoint> (Access denied). We tried to connect to the given Google API scope, but Google replied with "Access denied". Cause ...
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Folder Filtering & Mapping in MigrationWiz
The following guide explains folder filtering and mapping and how to apply them in MigrationWiz. These options can help simplify and expedite migrations. Folder Filtering MigrationWiz allows folde...
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Generate a License Coupon
You can transfer licenses from one workgroup to another, or from one account to another in MSPComplete by generating a coupon and then redeeming it in the desired workgroup or account. Follow these...
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BitTitan Audit Logging Service Parameters
The BitTitan Audit Logging Service provides a detailed audit trail and log of all the actions taken during a migration. The audit log includes entries for actions performed against items, such as i...
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MigrationWiz Items
An item defines the mailbox or other data that we are migrating from and to. This information is used to find and connect the two entities for migration. The settings on an item include: The prima...
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MSPComplete Feeds and Notifications
With the informative feeds that are provided in MSPComplete, you automatically receive regularly updated notifications pertaining to your customers’ service activities and changes. There are two fe...
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View and Add Workgroup Reports
The reporting capabilities in MSPComplete help you evaluate the efficiency and profitability of service delivery to your customers. The reports you create are snapshots that keep you informed about...
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View Statistics in the Workgroup Dashboard Page
The Dashboard in MSPComplete provides a bird’s-eye overview of all the BitTitan services you use across your entire customer base in the selected workgroup. The active services tiles on this page a...