BitTitan Triage
Articles
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Update Billing Credit Card for a Workgroup
You can update the billing credit card information at any time, such as the name on the card, the card number, expiration date, or security code. Follow these steps to update the billing credit car...
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How do I restrict users to read-only access to their Home Directories?
You can restrict users to read-only access to their Home Directories through the Active Directory Users and Computers console on the AD controller, or via PowerShell. This article provides a sample...
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View Licenses for a Workgroup
Purchased licenses are displayed in the Licenses tab in the Settings section of MSPComplete. Follow these steps to view purchased licenses: Select the workgroup at the top of the left navigation p...
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[Path] does not exist. Please fix the root path and retry.
Error [Path] does not exist. Please fix the root path and retry. Cause The root path specified in your UploaderWiz command is invalid, incorrect, or contains typos. Resolution Please review ...
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The MigrationWiz Assessment Tool
The MigrationWiz Assessment tool is available for migration projects for the following scenarios: Mailbox migration projects with G Suite (IMAP), G Suite (Gmail API), Google Drive, or Google Share...
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View License Billing History and Invoices
The billing history provides a record of all licenses purchased using a credit card. Follow these steps to view license billing history and invoices: Select the workgroup on the top of the left na...
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Error: Cannot connect to <endpoint> (Access denied)
Error This error has two possible messages: Cannot connect to <Google endpoint> (Access denied). We tried to connect to the given Google API scope, but Google replied with "Access denied". Cause ...
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Folder Filtering & Mapping in MigrationWiz
The following guide explains folder filtering and mapping and how to apply them in MigrationWiz. These options can help simplify and expedite migrations. Folder Filtering MigrationWiz allows folde...
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Generate a License Coupon
You can transfer licenses from one workgroup to another, or from one account to another in MSPComplete by generating a coupon and then redeeming it in the desired workgroup or account. Follow these...
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BitTitan Audit Logging Service Parameters
The BitTitan Audit Logging Service provides a detailed audit trail and log of all the actions taken during a migration. The audit log includes entries for actions performed against items, such as i...