Invalid non-recurring appointment start date

Error​

Invalid non-recurring appointment start date.

Description

This error indicates that the calendar item is non-recurring and has an invalid start date.

Cause

This typically happens for old appointments that have become corrupted or were incorrectly created by a third-party application (such as a sync or CRM application).

Resolution

We recommend the following:

  1. Log the subject of failed items.
  2. Retry failed items (subjects will be logged).
  3. Review error logs to identify the offending calendar items.
  4. Fix the start/end date by opening and saving each calendar item.
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