The invalid value 'XYZ' was specified for the 'EmailAddress' element

​Error

The invalid value 'XYZ' was specified for the 'EmailAddress' element

Description

This error indicates that an item failed to migrate because one of its properties is invalid.

Cause

Often, the error will include corrupt characters. Sometimes, the error may include a string that looks valid, but in fact, contains invalid hidden or white space characters. As a result, the Destination system rejects the item. We often find that affected items were created by defective third-party applications (like business card scanning software which creates contacts with a corrupt email address).

Resolution

We recommend the following:

  1. Log the subject of failed items.
  2. Retry failed items ​(subjects will be logged).
  3. Review error logs to identify the offending items.
  4. Fix properties (i.e., open and save each item).
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