Unexpected error mail-enabling Public Folder "foldername": Shell: exception while executing PowerShell. Cause: Shell: exception while executing PowerShell.

Error​​

Unexpected error mail-enabling public folder "foldername": Shell: exception while executing PowerShell. Cause: Shell: exception while executing PowerShell.​

Cause

This error occurs when O365 truncates the public folder name to fit mail-enabled Name and Alias requirements.

If the source public folder name is longer than 64 characters (including spaces) and the 64th character is represented by a space, O365 will treat it like a trailing white space and not allow it to be mail-enabled.

Resolution

To resolve this issue, rename the source public folder so that the name is no longer than 64 characters.

  • An attempt to mail-enable a Public Folder is made with an account that is not part of the "Organization Management" role group. 

To resolve this issue, follow Microsoft's directions to mail-enable or disable a public folder, or run the command listed below in a remote PowerShell session connected to the Destination tenant. This command adds the migration account to the Organization Management role group. User ​is the Destination migration account being used:

​​Add-RoleGroupMember -Identity "Organization Management" -Member "<user email>"

Example:

​​​​Add-RoleGroupMember -Identity "Organization Management" -Member "user@domain.com"

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