404 Resource Not Found

Error

​404 Resource Not Found

Cause

Mailbox Not Found

  • If you are encountering this error message during credentials validation, the email address does not correspond to the primary SMTP address of a mailbox.

Folder Not Found

  • If you are encountering this error message in the middle of a migration, the folder we pr​eviously discovered was renamed or deleted.

Item Not Found

  • If you are encountering this error message in the middle of a migration, the item we previously discovered was renamed or deleted.

Resolution

Mailbox Not Found​

  • Follow the steps in this guide for verifying the account credentials.

Folder Not Found

  • Resubmit the migration in Retry Errors mode, which can be found in the drop down menu with the different migration types. MigrationWiz will discover the new changes and continue from where it left off.

Item Not Found

  • Resubmit the migration in Retry Errors mode, which can be found in the drop down menu with the different migration types. MigrationWiz will discover the new changes and continue from where it left off.
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