Getting Started with MigrationWiz

From five seats to 50,000, MigrationWiz is equipped to quickly transfer data to your new environment at scale. Migrate hundreds of users concurrently - even run mail and document projects side by side if Source bandwidth allows. With project sharing and action logging features, multiple engineers can work together to manage projects. Increase visibility and efficiency for migrations of all sizes.

MigrationWiz is a fully automated, 100% SaaS migration solution that can be accessed at any time from anywhere. No specialized training or certifications necessary, and no hardware or software to install and maintain. MigrationWiz is 100% SaaS with a single UI and flow for all project types. MigrationWiz doesn't need to be installed on the environment, simply log in via your dashboard and run your migration on your time. 

BitTitan datacenters are compliant with ISO/IEC 27001/ 27002:2013, SOC 1, Type 2 and SOC 2 Type 2, PCI DSS Level 1, HIPAA/HITECH, CJIS, CSA CCM, FERPA, and more.

With MigrationWiz, you can:

  • Easily launch new migration projects
  • Sort and filter projects
  • Confirm project Source and Destination
  • Quickly transition between different projects
  • Confirm the line item is subscribed
  • Verify credentials
  • Launch pre-stage and full migrations

MigrationWiz allows you to migrate mailboxes, documents, public folders, and other workloads across a wide variety of migration endpoints. Each migration scenario, as well as each migration workload, has specific prerequisites, as well as variations in what is (and what is not) migrated. Each of the supported migration scenarios has a corresponding migration guide.

MigrationWiz may be configured via Advanced Options and Support Options

Not all migration scenarios have migration guides.  If you do not see a migration guide for your specific migration, select one that has instructions for your source and also one that has instructions for your destination.  Use those to set up the migration.  The instructions for running the migration itself are very similar across all migration guides.

MigrationWiz now supports the capability to share migration projects across a Workgroup. Migration projects are no longer tied to individual accounts, they are tied to Workgroups. When Workgroup Administrators turn on the Project Sharing feature, all Agents besides those who are Inactive are able to view all migrations projects.

Prerequisites

  • Fully qualified domain name (FQDN) OR IP address. Both must be accessible via the internet.
  • Administrative access to your source and destination environments

Migration Types

MigrationWiz supports the following migration types. Each type may be run from and to a wide variety of common enterprise environments, which are outlined below the migration type. 

Our Help Center contains migration strategy guides for each common migration, ie. G Suite to Office 365, with guidelines for project set-up, licensing, and communication, as well as the specific steps needed to use MigrationWiz. 

Mailbox

With over 10 years and 13 million mailboxes to its name, MigrationWiz ensures users and data are migrated to the new environment with minimal disruption to users or workflow. 

Document

Migrate without impacting your customer’s work. Move documents and files while maintaining file hierarchy and permissions, whether on-premises or in the cloud. Document migrations take only minutes to set up, and they go as fast as the servers they’re migrating to and from will allow. With a low learning curve and simple set up, anyone on your team can perform the migration.

Public Folder

Automation removes the manual work and looming complications of large folder sizes, multiple file types in one folder, and hybrid deployments. Save customers from lengthy downtime and costly disruption. Maintain existing folder hierarchy, translate permissions, and mitigate lost and unrecoverable data.

Archives

Discover, collect, and migrate personal archive files without customer downtime. Maintain message functionality so end users can reply to email that is being exported and archived. Satisfy customers' legal and IT departments with secure, centralized personal archive storage, and reduced security risk.

Collaboration

Microsoft Teams is one of the hottest business solutions on the market today. Migrate Teams instances as part of a merger or acquisition! 

Migration Types & Environments

Supported Migration Types

  • PST (Portable Storage Tables) - Azure Storage Account or BitTitan Storage Account required
  • Mailbox
  • Document
  • Collaboration
  • Hybrid
  • Archive

We do not support migrations to or from:

  • Google Shared Drives (AKA Teams Drives)
  • Journal-based PST files
  • Some GoDaddy-hosted environments

Supported Sources

Dropbox

  • DropBox Business

IBM Lotus Notes - Source Only

  • IBM Lotus Notes versions 6.5 through 9.0.1 Lotus Notes versions after 9.0.1 are not supported.

G Suite/Gmail

  • G Suite
  • G Suite for Business
  • G Suite for Education
  • Google Drive for Business

IMAP 

  • America Online
  • Courier IMAP server
  • Dovecot IMAP server
  • Kerio Connect (formerly known as Kerio MailServer)
  • Yahoo
  • IBM Verse
  • or any other IMAP system

Microsoft Exchange

  • Microsoft Exchange Server 2003 - Mailbox - Source Only
  • Microsoft Exchange Server 2007 - All migration types. Source Only
  • Microsoft Exchange Server 2010+ - All migration types. Exchange Server 2016 Cumulative Update 1 (CU1) is not supported at this time due to instability issues.
  • Microsoft Hosting Messaging and Collaboration (HMC)
  • Microsoft Small Business Server

Microsoft SharePoint

  • Microsoft SharePoint Server 2010+
  • Microsoft SharePoint Online
  • Microsoft OneDrive for Business

We no longer support migrations to or from GoDaddy-hosted SharePoint.

Novell GroupWise - Source Only

  • Novell GroupWise 7+ 

Office 365

  • Office 365 Business
  • Office 365 Business Premium
  • Office 365 Business Essentials
  • Microsoft Teams

POP

  • Hotmail
  • MSN
  • Windows Live
  • or any other POP system

VMware Zimbra Server - Source Only

  • VMware Zimbra Server 6+

Supported Destinations

Dropbox

  • DropBox Business

G Suite/Gmail

  • G Suite
  • G Suite for Business
  • G Suite for Education
  • Google Drive for Business

IMAP

  • America Online
  • Courier IMAP server
  • Dovecot IMAP server
  • Kerio Connect (formerly known as Kerio MailServer)
  • Yahoo
  • IBM Verse
  • or any other IMAP system

Microsoft Exchange

  • Microsoft Exchange Server 2010+ - All migration types. Exchange Server 2016 Cumulative Update 1 (CU1) is not supported at this time due to instability issues.

Microsoft SharePoint

  • Microsoft SharePoint Server 2010+
  • Microsoft SharePoint Online
  • Microsoft OneDrive for Business

We no longer support migrations to or from GoDaddy-hosted OneDrive.

Office 365

  • Office 365 Business
  • Office 365 Business Premium
  • Office 365 Business Essentials
  • Microsoft Teams

POP

  • Hotmail
  • MSN
  • Windows Live
  • or any other POP system

Supported Cypher Suites

  • ​​TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA
  • TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA
  • TLS_DHE_RSA_WITH_AES_256_CBC_SHA
  • TLS_DHE_RSA_WITH_AES_128_CBC_SHA
  • TLS_RSA_WITH_AES_256_CBC_SHA
  • TLS_RSA_WITH_AES_128_CBC_SHA
  • TLS_RSA_WITH_3DES_EDE_CBC_SHA
  • TLS_DHE_DSS_WITH_AES_256_CBC_SHA
  • TLS_DHE_DSS_WITH_AES_128_CBC_SHA
  • TLS_DHE_DSS_WITH_3DES_EDE_CBC_SHA
  • TLS_RSA_WITH_RC4_128_SHA
  • TLS_RSA_WITH_RC4_128_MD5

System Requirements

MigrationWiz is a zero deployment self-service solution.

We require no hardware or software to be installed. Client Requirements listed below specify the requirements needed by the person configuring and submitting the migrations. Server Requirements listed below specify the requirements of the messaging systems you are migrating to and from.

Client Requirements

  • Internet Connection
  • Web Browser:
    • Microsoft Internet Explorer
    • Mozilla Firefox
    • Google Chrome
    • Apple Safari

Server Requirements

  • TLS 1.2
  • Internet Accessible Messaging System (+ Lotus Notes)
  • Source Messaging System:
    • Read access to mailbox content
    • Support for one of the following:
      • Microsoft Exchange Server 2003+
      • Microsoft BPOS
      • Microsoft Office 365
      • G Suite/Gmail
      • Lotus Notes 6.5+
      • Novell GroupWise 7+
      • Zimbra 6+
      • IMAP
      • POP
  • Destination Messaging System:
    • Read/write access to mailbox content
    • Support for one of the following:
      • Microsoft Exchange Server 2007+
      • Microsoft BPOS
      • Microsoft Office 365
      • G Suite/Gmail
      • IMAP
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