Introduction
MigrationWiz has different interactions with each supported environment based on connectors and permissions. As a result, the items migrated also differ by environment. This articles covers a general overview of what items are and are not migrated for each environment. However, every migration scenario is slightly different.
As environment permissions and settings change frequently, and we are always adding new functionalities and options to MigrationWiz, we suggest checking back regularly to see if new items have been added.
This is not a comprehensive list. There are subsettings and some items which will also migrate which are not listed here. If you have questions or concerns about a specific item not listed here, Support can answer your questions and help you choose the best migration path.
MigrationWiz cannot migrate items that are not supported by the destination, although, in some cases, we can convert items from the Source to something that is accepted on the destination, e.g., Google Docs in Google Drive to Microsoft Word in OneDrive for Business.
Email Items
Certain email items are always migrated, regardless of source or destination.
Always Migrated | Never Migrated |
Date/Time | Items that do not match folder types, i.e. calendar responses within a mail folder. Important: If an item type is migrated into a folder of a different type at the destination, the item will not be visible. |
Subject |
Custom items that do not inherit from the core system types |
Body | InfoPath Forms |
Importance | Calendar permissions (Exception for Exchange sources outlined below) |
Sensitivity | Calendar notifications |
Size | Modified description text & modified attendee lists for exceptions to recurring meetings |
Item Class | User-defined/custom fields for Contact items |
Exceptions to recurring meetings | Acceptance status for meeting participants |
Linked mailbox data (if accessible via EWS) | Personal distribution lists ("Contact groups" in Office 365) |
Pictures are included in the migration in migration scenarios with high fidelity, e.g., for Exchange to Office 365, and Office 365 to Office 365. | Mailbox rules and folder permission settings (these are only supported from Exchange Server 2010 SP1+ and later to Exchange Server 2010 SP1+ and later) |
Bounce notifications | |
RSS feeds | |
Mailbox sharing settings (aliases; delegates; client settings) | |
Personal Messaging Resource Management (MRM) Tags | |
Outlook Quick Steps | |
Client-side rule | |
Custom color coding for categories | |
Pictures that have been added within a Business Card, under Contacts. | |
Server-based and dynamic distribution lists |
Special cases in email migrations
Encrypted Content
We migrate MIME content in an as-is state. S/MIME messages can be migrated and will remain encrypted at the destination. Viewing them on the destination requires the same certificate used to encrypt them, including its corresponding private key.
Messages with Azure Information Protection will be migrated, but will not be viewable at the destination, as the source tenant policies will not be available on the destination. To migrate in a viewable format, decrypt these messages on the source and migrate the decrypted emails. To encrypt them at the destination (this is optional), simply recreate the security policies on the destination and then reapply the policies to the migrated messages. Our data retention and security policies can be reviewed at our BitTitan Data Security and Privacy Policy page.
Color Categories
The default colors will be maintained during migration. However, if additional color categories have been defined at the Source, other than those supported at the destination, they will not be migrated. Instead, they will be converted to the default calendar color at the destination. For example, Google supports more calendar colors than Office 365. Any calendar colors on Google that are not any of the six (6) default colors on Office 365 (blue, orange, green, purple, red, yellow) will be converted to the default color on Office 365 (light red).
Calendar meeting links
Lync, Skype or Teams events will be migrated but will usually not work in the destination because the links are for the source environment. These events will need to be recreated at the destination. There are exceptions to this rule, but they are not consistent.
Office 365
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- Server-Side Rules
- Folder Permissions
- Post (when the destination is Exchange or Office 365)
- Calendar acceptance status emails
Not Migrated
- Safe Sender/Block Lists
Groups
Not Migrated
- Notebooks
- For Groups documents: anything not in a document library (See SharePoint)
Planner
Not Migrated
- Data
Office 365 Archive
Migrated
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- Server-Side Rules
- Folder Permissions
- BCC Recipients
OneDrive
Permissions Migrations
When OneDrive for Business is configured as the source on a document migration, the only permissions migrated are for files and folders that are shared with specific people.
Files or folders in OneDrive for Business can be shared in one of three ways:
- With specific people
- With anyone
- With an organization
When files or folders are shared with anyone or with an organization, a link is generated for the items. These links are not accounted for by MigrationWiz and are not migrated to any destinations, including other OneDrive for Business accounts.
Migrated
- Folders
- Shared Folders
- Permissions
- Code Files
- Documents
- Images
- Forms
- Executables
- Videos
- Audio Files
- Original metadata and BitTitan migration metadata (author, editor, created time, modified time, name, filesize, type, MigrationWizId, MigrationWizPermissionId)
- Document attributes (Created by (person) and (time)
- Modified by (person) and (time))
Not Migrated
- Creation date (Creation date gets changed to the "date of migration" date)
- Document history
- Version history
- Links giving access
- Shared permissions for files/folders with symbols in name
SharePoint
SharePoint Endpoint
Migrated
- Document libraries
- Permissions - individual folders and items only
- Versioning
- Metadata
Not Migrated
- Site logos and customization
- Task lists
- Custom task
- Newsfeed
- Shared permissions for files/folders with symbols in name
- Site Pages
- Permissions at site or library level
SharePoint Online Endpoint
Migrated
-
Document libraries
-
Folders
-
Files
-
Permissions
-
Versions
-
Metadata (refer to the migration guide for more details)
-
Not Migrated
-
Site logos and customization
-
Task lists
-
Custom task
-
Newsfeed
-
Shared permissions for files/folders with symbols in the name
- Site Pages
-
Any metadata referencing information from outside the document library (such as lists or other site-level data) is not migrated. For example: external data, managed metadata, lookup, retention policy tags/retention labels.
Teams
Important: MigrationWiz does not migrate private channels within Teams by default. If you have private channels you want to migrate, do so by adding the line TeamsMigratePrivateChannel=1 to the support section of the project's Advanced Options. Please note, users will not be added to the private channel on the destination. This needs to be done manually after the private channel migrates. Steps for this may be found in the Microsoft Teams to Microsoft Teams Migration Guide and FAQ.
Due to Microsoft limitations, private channels are not migrated for GCC High Tenants. Private channel archives are never moved.
Migrated
Teams: Migrated teams may not appear in the same order. User may drag and drop to reorder the lists.
- Public
- Private - via the Advanced Option listed above. Not viable for GCC High Tenants
- Organization-wide - these teams appear as public teams at the destination. Admin can change the privacy to organization-wide via the UI.
Channels:
- Public
- Private: via the Advanced Option listed above. This only migrates the conversations and documents. Adding users must be done via a PowerShell script.
Conversations:
- 60 messages per team will be displayed in the destination team. Channel conversation history is downloadable as an HTML file in the Conversation History tab.
- Conversation structure
- Root messages
- Replies
- Formatting - fonts, bullets, lists, colors
- Quotes
- Emojis
- Inline images & stickers
- Code snippets
- Hyperlinks
- GIFs
- Mentions (as plain text)
- Timestamps (in UTC)
- Deleted message notifications - Messages will remain as deleted on the destination and show "Original message has been deleted."
- Private conversations and files under the Chat tab
-
Private chats (Migrated via Mailbox migration flow and will only be visible in Outlook, not in Teams)
-
One-on-one chats
-
Group chats
-
Meeting chats
-
Files:
- Files in public teams and channels
- Files in private channels
Memberships:
- Static memberships are migrated.
Permissions:
- Guest permissions - guest access on the source will be migrated if the guest exists at the destination and guest permissions are enabled prior to migration. This may be done via the Teams of Office 365 admin portal.
OneNote:
- OneNote tabs
Not Migrated
Teams:
- Team order - Teams may be manually reordered at destination via drag and drop.
Conversations:
- Tags
- Likes & reactions
- Links to files and meeting requests
- Files previews
- Hyperlink previews
- Teams meeting invites in conversations
- Calendar previews - Calendar is an attachment and the Graph API does not support sending messages with attachments.
- Teams recordings
Memberships:
- Dynamic memberships - all memberships are migrated as static, user must recreate dynamic memberships.
Settings:
- User-specific settings - favorites, profile pictures, status messages, saved messages
- Customized team settings: team picture, member permissions, guest permissions, mentions, team code
Other:
- Planner
- Wikis
- Yammer
- PowerBi reports
- Other apps/tabs
Teams Private Chats
Migrated | Not Migrated |
Chat titles |
Reactions |
Chat participants |
Forms |
GIFs | Polly |
Embedded images |
Saved messages |
File Attachments |
Chats from deactivated users |
Chats marked ‘Important’ |
Chats on external tenants (i.e. You are the guest of that tenant) |
Edited messages in a Chat |
Links directly pasted into chats, including documents and images. |
Praise (Icon/image not migrated) |
|
Stickers |
Google Drive
Migrated
- Folders
- Folders you have shared
- Permissions
- G Suite native files (except Google Forms)
- Code Files
- Documents
- Images
- Executables
- Videos
- Audio Files
- Templates (files that the template had been applied to are migrated)
- Creation Date (Creation date gets changed to the "date of migration" date)
- Scripts/Macros (Scripts are not converted to macros when going to documents)
- Document History
- Comments
- File/Folder permissions
- Items/folders in "Shared with Me”. These folders must be added to the user’s “My Drive” and Moderate Mode must be used in order to migrate these items/folders.
- Shortcuts (Migrated in Google Drive to Google Drive scenarios only.)
Not Migrated
- Google Shared Drives (also known as Team Drives) are not supported
-
This is largely because Shared Drives use a different root folder than Google Drive does. Shared Drives also follow different organization, sharing, and ownership models, so the same methods used to migrate Google Drive will not work to migrate Shared Drives.
-
- Personal / Free Google Drive is not supported
- File/folder shortcuts
Google Vault (Source Only)
Migrated
- Folders
G Suite
Migrated - IMAP or G Suite (Gmail API) endpoints
- Inbox
- Folders/Labels
- Muted Email (as regular email)
- Contacts
- Calendars (including links for Google Hangouts within calendar meetings)
- Calendar Notifications
Note: Links for Google Hangouts are a new default feature added to Google Meeting. Microsoft Office 365 doesn't have the corresponding property to map. Therefore, when migrating to Office 365, the links for Google Hangouts are added to the beginning of the meeting description body text on Office 365.
Not Migrated in Any Instance
- Calendar Reminders
- Appointments
- Chat message attachments
Not Migrated As Source
- Calendar Attachments
- Calendar Reminders
- Tasks
- Chats and chat history
- Google Groups for Business (including forums and collaborative inboxes)
- Google Categories (i.e., the Google category flags: Social, Promotions, Updates, Forums)
- Email attachments that are links to Google Drive
- Some calendar colors
Note: All color category meta tags are transferred over, but Office 365 does not have direct color mappings from Google G Suite, and so certain colors do not get mapped over, thus the colors are not displayed in Office 365 for the calendar entries.
Not Migrated As Destination
- Calendar Attachments
- Exceptions of recurring appointments
- Google Groups for Business (including forums and collaborative inboxes)
With Google API Endpoint at Source
With this endpoint, all items listed above migrate as before. However, utilizing the API endpoint enables migration of the following items as well. The following items are not migrated via the IMAP endpoint.
Migrated
- Google Categories (Category flags, i.e. Social, Promotions, Updates, Forums)
- Snoozed and Scheduled emails - these are migrated like regular emails to custom destination labels. Their properties are not migrated.
- Chat history - Chat messages are migrated to the destination as an email message (without subject) by using the support option MigrateChats=1.
Google Shared Drive
Migrated
- Files
- Folders
- Permissions
- Versions (up to 25)
- Metadata
- File/Folder name
- Modified (based on the modified date of latest version migrated)
- Modified by
- Created (based on the created date of latest version migrated)
- Description is migrated to ‘Title' column at destination. Migrated value is limited to the existing character limit of the 'Title’ field.
- ‘Creator’ metadata is migrated but in some cases this value may not be accurate. This is a current limitation without a workaround.
- Shortcuts are migrated as a .URL file to the destination document library - if the target file exists within same shared drive. Shortcuts are to be migrated as a subsequent migration step, after migrating all relevant documents & permissions.
Not Migrated
- For some Google proprietary format files (e.g. Docs, Sheets, Slides), Google allows you provide a custom name for a version of the file. Such version names are not migrated.
- Minor revisions available for Google proprietary format files are not migrated.
- Google Sites, Maps, and Apps Script files are not supported.
- Embedded video/hyperlinks in Google docs, sheets, or slides may not be migrated accurately when these Google proprietary files are converted to Microsoft 365 format.
- .TMP files are not supported.
- Shortcuts will not be migrated if target file doesn’t exist at the destination.
- Versions are not supported for Google forms.
- Versions of Google drawing files (converted to images) are not migrated accurately. All migrated versions may display the same content as that of latest version. This is due to a current API limitation. without a current workaround.
- Migration of files greater than 15 GB is not currently support.
Exchange
If Exchange is the Source, and an account exists in the destination that matches the UPN prefix of an account with Calendar Permissions in the Source prior to submitting a migration, Calendar Permissions will be migrated, except for Resource Calendars. Resource Calendars permissions are not migrated.
If Exchange is the Source, and an account does not exist in the destination that matches the UPN prefix of an account with Calendar Permissions in the Source prior to submitting a migration, Calendar Permissions will not be migrated.
Not Migrated in Any Instance
- Inactive mailboxes
Exchange Server 2003 (Source Only)
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- Post (when the destination is Exchange or Office 365)
Exchange Server 2007+
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- BCC Recipients
- Post (when the destination is Exchange or Office 365)
Exchange Server 2010 SP1+
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- Post (when the destination is Exchange or Office 365)
- Server-Side Rules
- Folder Permissions
Not Migrated in any Exchange Instance
- Email templates
- Email flags (if the destination is G Suite)
- Safe Sender/Block Lists
- Mail Settings
- Standalone documents stored in Public Folders (Example: IPM.Document item types)
- System Public Folders
- StickyNote folders
Not migrated in Exchange 2003: Public Folders, BCC recipients on email items or optional attendees of calendar entries (Microsoft Exchange Web DAV API does not return this information for items)
Not Migrated in Exchange 2007: Public Folder Permissions
Exchange Public Folders
Note: Public Folders can only be migrated to other public folders or shared mailboxes. We do not migrate Public Folders to individual user mailboxes or O365 Group mailboxes or vice versa.
Exchange 2007
Migrated
- Public Folders
- Subfolders
Exchange 2010 SP1+ & Office 365
Migrated
- Public Folders
- Subfolders
- User Permissions
- Mail-Enabled Security Group Permissions (Default and Anonymous User Permissions are not supported)
Exchange Archive
Exchange Server 2003 and Exchange Server 2007+ archives are not supported
Exchange Server 2010 SP1+
Migrated
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
- Server-Side Rules
- Folder Permissions
- BCC Recipients
Dropbox
Note: When Dropbox is configured as the Source, shared folders and items are migrated to the destination but their shared permissions are not. Likewise, when Dropbox is configured as the destination, shared folders and items are migrated from the Source but their shared permissions are not.
Migrated
- Folders
- Shared Folders
- Code Files
- Documents
- Images
- Forms
- Executables
- Videos
- Audio Files
Not Migrated
- Dropbox shared folder permissions
- Dropbox Notes
- Dropbox Bookmarks
- Dropbox Tags
- Dropbox Teams
- Version history
- .paper files
File Server
(Source Only)
Migrated
- Folder structure
- Files
- Permissions
GroupWise 7+ (Source Only)
Migrated
If the destination is Exchange, or Office 365:
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
If the destination is not Exchange or Office 365:
- Inbox
- Folders
Not Migrated
- Shared folders
- Contact and Calendar items to G Suite destination(s)
- Multi-user folders
- Frequent contacts
- Suggested contacts
IMAP & POP
Migrated
- Inbox
- Folders
IMAP Archives (Destination Only)
Migrated
- Folders
POP (Source Only)
Migrated
- Inbox
Lotus Notes 6.5+ - 9.0.1 (Source Only)
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
Not Migrated
- Lotus Distribution Groups
- All Documents view
- Lotus Mail Groups
- Journals
- Items in the Trash folder
- Resources field inside a Calendar event
PST Archives (Source Only)
PST Files from your own Azure storage.
Migrated
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
PST BitTitan Storage (Source Only)
PST Files uploaded to BitTitan Storage using the UploaderWiz tool.
Migrated
- Folders
- Contacts
- Calendars
- Tasks
- Journals
- Notes
Amazon Storage
Items with the Storage Class "Glacier" - Items archived to cold storage by Amazon's retention policy - are not migrated
Zimbra 6+ (Source Only)
Migrated
- Inbox
- Folders
- Contacts
- Calendars
- Tasks
Not Migrated
- Zimbra Tags