This article contains information on license topics such as extending license life, license categories, deleting projects, and more.
How do I extend my license life?
By default, after six (6) months of inactivity, a project is deleted and the licenses are considered consumed if there was a successful Pre-Stage or Full Migration. To change this default period of inactivity:
To change the auto-delete period of the project:
- Sign in to the MigrationWiz account.
- Click the Projects tab if you do not see the Project dashboard.
- Click on the name of the Project in the list.
- Click Edit Project.
- Click Edit Advanced Options.
- Under the Maintenance section, change the value for Number of days after which this project will be auto-deleted if unused.
- Click Save Options.
Can I change license categories?
License categories may be chosen before the migration has begun. Once the migration has begun, the license will be consumed and may not be changed.
Will deleting a project return used licenses to my account?
No. If you delete migrations that have completed a Pre-Stage pass or a Full pass, the associated licenses will also be deleted. This cannot be undone and will require that you recreate the migrations and use additional licenses to run them again.
The User Migration Bundle license is an exception to the above rule, as it is applied directly to the user being migrated and is independent of MigrationWiz. Therefore, if the project is deleted, the license remains assigned to the user and is not lost. Before deleting any projects due to issues, contact BitTitan Support for help.
My previous migration failed and I want to resubmit?
The tool does not consume licenses for failed migrations. If a migration fails (or is stopped), any used licenses are automatically restored to your account. When you resubmit for migration again, we debit the license that was just restored.
My previous migration succeeded and I want to resubmit?
When using a mailbox migration license, no new license will be debited when you resubmit. This is because mailbox migration licenses allow up to 10 successful passes per mailbox.
How do I perform a migration with two different types of licenses?
We recommend that, if you are migrating mailboxes with the MigrationWiz-Mailbox license, you do a separate project with these first, and then do a separate migration with the UMB licenses for your remaining items.
If you are running something like a SharePoint migration, where there are two different licenses that can be used (there is one for 50GB and one for 100GB) then you can still use both within the same project but must select only one each time you are starting migrations. This means that you would need to select the ones using one license and start those and then select the others and start them separately.
You can see which types of licenses you have by clicking on the Account button in the top right corner and selecting Licenses. Please also note that after a license has been consumed by a line item, a follow-up migration pass may show as using 0 licenses as long as the original still has data left on its limit. Line items using the UMB license will always show as using that UMB to migrate.
If you purchased the User Migration Bundle license, then you can perform multiple migrations of various types. For example, you can perform a mailbox migration, and then later perform a document migration without having to purchase additional licenses.
How do I migrate an item larger than the license data allowance?
When you perform migrations, each license (other than the UMB license) has a size limitation. Each line item in your MigrationWiz dashboard requires a separate license.
- If the Destination is Microsoft OneDrive for Business, licenses will be consumed on a per-user basis.
Once the transfer limit has been reached, another license will be required.
By default, MigrationWiz will only consume a single license per item (mailbox, archive, etc.). This means that when you reach the transfer limit, the migration will stop, and you will have to resubmit your migration with an additional license.
Complete these steps to allow items in a project to consume more than one license:
- Sign in to MigrationWiz.
- Open your project.
- Click Edit Project, and then select Advanced Options.
- Click Licensing and then enter the maximum number of licenses consumed per line item.
- Click Save.
Items in the migration project now have permission to consume more than a single license. Ensure that you've purchased a pool of licenses to account for a potential overrun.
This number is applied per item in a single project. This means that if you submit two items for migration, both of the submitted items will be allowed to automatically use the additional license.
If you increase the licensing count number to, for example, 2, and you submit a mailbox migration that is less than 50GB, you will only consume one (1) license, regardless of the fact that the licensing count has been set higher.
You are allowed up to ten (10) passes per item, for all license types listed above. For example, if you perform a mailbox migration for a user who has a mailbox with a total size of 32GB, even if you submit a Pre-Stage Migration, followed by two (2) Delta passes, this will only consume one (1) mailbox migration license. It is only when a mailbox is larger than 50GB and you set the licensing count to 2 that it will consume two (2) licenses, once your migration reaches 50GB in migrated data.
Common scenarios for this are
- When performing a PST migration, where users have multiple small PST files that are being ingested into the same destination mailbox.
- When performing a mailbox migration, and multiple Source mailboxes are being ingested into the same Destination mailbox. If the same items exist in each Source mailbox, this will result in duplicate items appearing in the Destination mailbox.