Purchasing and Viewing MigrationWiz Licenses

MigrationWiz licenses must be purchased before the migration project begins. To obtain license pricing information or purchase licenses, click the Purchase button at the top of your MSPComplete or MigrationWiz dashboard. This article provides information on purchasing licenses, redeeming coupons, and viewing purchased licenses.

To purchase MigrationWiz Licenses

Licenses are released once payment has been received.

1. Licenses will be available immediately upon payment if you purchase via credit card.
2. If you purchase via wire transfer (100+ licenses), licenses will be available once payment has been received and accepted.
3. We do not accept purchase orders, because of processing overhead.

You will be notified by email that payment has been accepted and licenses will be available in your account upon notification.

To purchase MigrationWiz licenses (excluding Tenant Migration Bundle licenses), follow these steps:

1. Sign in to your BitTitan account. 
2. In the top navigation bar, click Purchase.
3. Click the Select button and choose the license type you need.
4. Enter the number of licenses you want to purchase. Click Buy Now.
5. Enter a Billing address if applicable.
6. Click Next.
7. Review the Order Summary and enter a payment method.
8. Click Place Your Order.

To purchase Tenant Migration Bundle licenses, contact our sales team [link] or a MigrationWiz global distribution partner.

Typical Purchase Processing Times

• Via credit card - 
• Via wire transfer - within 24 hours.
• Via ACH transfer (US Only) - within 3-4 business days.

Your order may not be processed immediately when you call your bank to request a transfer. Most banks queue up requests and process them once a day.

If you have not received your licenses, we recommend calling your financial institution and asking them if the electronic payment has been processed.

Accepted Payment Types

Credit cards and, in certain situations, wire transfers are accepted.  

When purchasing with a credit card, payment is immediately processed during checkout. Licenses are granted to your account instantly.

Wire transfers are available for purchases of 100 or more licenses. If you are purchasing at least 100 licenses, you will have the option to purchase with a wire transfer during checkout. A wire transfer checkout will generate an invoice with wiring information for your accounts payable department and bank. Once our system receives the funds, the licenses are granted to your account immediately.

Viewing Purchased MigrationWiz Subscriptions or Licenses

Purchased subscriptions and licenses are displayed in the Licenses tab in the Settings section of MSPComplete.

Follow these steps to view purchased subscriptions or licenses:

1. Select the workgroup at the top of the left navigation pane.
2. Click Settings on the left navigation pane.
3. Click the Licenses tab to view the purchased subscriptions and licenses.

Viewing MigrationWiz Subscription or License Billing History and Invoices

The billing history provides a record of all licenses purchased using a credit card.

Follow these steps to view subscription or license billing history and invoices:

1. Select the workgroup on the top of the left navigation pane.
2. Click Settings on the left navigation pane.
3. Click the Billing History Each row of the billing history records a separate purchase with a status of Paid or Open (ordered but not yet billed).

Click an entry to display details about the purchase.


Tip

Click Export to export the displayed records to a spreadsheet in the Microsoft Excel format.