Error - Invalid administrative credentials for Google discovery; Cannot connect to Contact API (denied) Failed

Invalid administrative credentials for Google discovery. Username: user@domain.com, Domain: domain.com: Cannot connect to Contact API (denied) Failed

Resolution

If this error occurs during the auto-discovery of items for a Google tenant, it is because either:
  • The administrator account specified in the endpoint does not exist

To resolve this issue, you will need to update the endpoint and provide a valid administrator account.

OR

  • The Google scopes are not set up correctly.

To resolve this issue, you will need to verify the API Scopes are configured correctly. Reference the appropriate article for which endpoint type is configured in the project.

G Suite (IMAP) - Enable access to G Suite (IMAP) using OAuth 2.0

G Suite (Gmail API) - MigrationWiz – Mailbox Migration – Set up Google API for migrating mailboxes

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